Support Services
Decision Intellect uses it's technical expertise to provide support services that ensure your systems are able to run reliably, effectively and efficiently. Our support team can provide you with immediate access to the skilled support you need, on either a contractual or per-project/per call basis. Whether you require assistance with our custom-developed solutions or other decisioning software, the Decision Intellect support team will ensure you receive clear, actionable answers to your questions, quickly and effectively.
Our decisioning specialists staff have strong backgrounds in credit risk and decisioning solutions and are kept updated on the latest technologies, procedures and industry issues. The support team is available 24/7 for responsive assistance over the phone or via e-mail during business hours.
Our services include:
| 24 hour assistance | Intelligent Support | Development Expertise | Upgrades and Updates |
| System Monitoring | System Audits | Monthly Reporting | Hosted Solutions |